Ribbon Printers Direct
Part of Creative Printers of London (Est. 1986)
Copyright 2013 CPL
Unlimited support if you need it
We support our customers in various ways including telephone, e-
Working together to help you get the best results
Remote support is an effective solution, no matter where you are in the world. You simply need access to a computer and the internet. From any difficulties with loading the software or drivers, or problems with creating a design for example, we can step in and work with you. Once we have your approval to do so, we remotely log into your PC and rectify and issues. You will be able to see us moving your cursor as we make any required amendments.
Don’t worry, this is perfectly safe method of offering IT help. You can disconnect at anytime and we will not be able to log in again until you generate another password.
We also offer support via our live chat window. This means an immediate response within office hours and save you the cost of a call or time spent waiting for an email reply. One of our experienced team will simply answer your questions in real time.
We do understand that some people prefer practical, hands-
Free training is available at the point of purchase or at a later date.
During the training, you will learn how to create designs, how to load the foil, and how to make adjustments to the settings and the printer driver. We will also show you how to print other items such as stickers, name tags and washcare labels.